the most trusted customer support tool

The fast, easy way to turn reactive support into proactive support

LaunchNotes gives customer support teams a dedicated home to see, anticipate, and prepare for upcoming product changes and new feature announcements

Give advanced notice

A new feature, a bug fix, a design tweak — every product change impacts your customers. Use LaunchNotes to quickly and easily give users advanced notice on what will be changing when, and where they can go to learn more.

Send regular updates

Educating users early and often lays the foundation for a superior customer experience. By providing proactive updates as work is coming down the pike, LaunchNotes helps you keep customers happy, engaged, and in sync with your product development process.

Centralize all comms

Providing a single, dedicated system of record where your customers can keep tabs on all product changes eliminates any chance of customer confusion or unwanted surprises on launch day.

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