Centralized Product Feedback Software for Modern Teams
Accelerate product discovery and development as you gather and synthesize feedback across departments and with every customer account
Transform customer feedback into customer delight
LaunchNotes is the new gold standard in customer communication.
All the tools you need to store, manage, and action customer feedback
CRM revenue data
Chrome extension
Account snapshot
Ideas
Voting
Integrations with the tools you already use
Cut through the noise and identify the features that can drive the greatest impact
Feedback import
AI-powered topic modeling
Subscriber panels
Enterprise-grade security
SOC 2, Type II certified
See what our customers are saying
LaunchNotes is way more than a branded changelog. It's a new channel to grow your business.
LaunchNotes is a personalized way to keep our users engaged throughout the entire product development lifecycle.
LaunchNotes has streamlined our release comms process by more than 30%. The value of this time savings is incalculable.
LaunchNotes has allowed us to 4X our cadence of updates and regularly delight customers with targeted, meaningful communication.
Branding is critical for Kandji and we’ve never been willing to sacrifice aesthetics. LaunchNotes finally allowed us to bring this same level of brand precision to our changelog with pixel-perfect detail.
LaunchNotes has created the perfect tool for leveraging product momentum to grow your business.
Since we started using LaunchNotes, OfficeRnD has seen a 300% increase in engagement.
LaunchNotes is the new gold standard in customer communication.
LaunchNotes not only helps accelerate new revenue growth, it’s key to stronger retention and expansion as well.
Using LaunchNotes, Stytch saw a 91% open rate on its first product launch. And the platform keeps delivering, week after week.
Frequently Asked Questions
LaunchNotes is the only complete product communications platform that unifies multi-channel product announcements, roadmaps, and feedback collection in one place. While other tools just track changes, LaunchNotes keeps customers, stakeholders, and teams aligned across your entire product journey. Plus, you get:
- Full brand control – Customize your updates page and widgets to perfectly match your company's style guide
- Expert US-based support – Get help when you need it from our responsive customer success team
- Enterprise-ready security – SOC 2 compliance and advanced permissions built for scale
Depends on you, your requirements, and your internal approval process. Most teams on the Growth plan are live within days. More complicated requirements usually are up-and-running in 4-6 weeks.
Product teams at companies like Square, CoreLogic, Toast, and LangChain use LaunchNotes to transform how they communicate with customers and stakeholders. From SaaS startups to enterprise software companies, teams rely on LaunchNotes to publish branded release notes, share interactive roadmaps, collect targeted feedback, and deliver personalized product updates across email, Slack, and in-app experiences – all while reducing the manual work that typically comes with keeping everyone informed.
LaunchNotes is created and run by product managers, marketers, and engineers from leading SaaS and enterprise companies like StatusPage, Atlassian, Mozilla, Symantec, and HP.
LaunchNotes maintains enterprise-grade security and compliance standards including SOC 2 Type II compliance, data encryption, role-based access controls, GDPR/CCPA compliance, and comprehensive business continuity planning. We follow industry best practices for data protection and maintain detailed security documentation.
For specific compliance requirements, security certifications, or detailed technical specifications, please contact our team for a comprehensive security overview tailored to your organization's needs.
Yes! We offer a 14-day Growth Plan trial so you can explore LaunchNotes firsthand. For larger teams, we provide pilot accounts after a quick discovery call with a LaunchNotes product expert.
We offer two main plans:
- Growth – $249/month with a 14-day trial and an annual commitment. $299/month if you choose to the month-to-month payment option.
- Enterprise – Custom pricing for advanced features, security, and dedicated onboarding and customer support.
You can compare plans and features on our Pricing Page.
