FEEDBACK TOOL

Transform customer feedback into customer delight

Collect customer feedback, filter and pinpoint key insights, and prioritize needle-moving work that reflects the voice of the customer throughout the development cycle.

LaunchNotes is the new gold standard in customer communication.

Quantive Logo next to a headshot of Jenny Herald
Jenny Herald
CPO @ Quantive

All the tools you need to store, manage, and action customer feedback

Leverage qualitative and quantitative inputs along with AI-powered capabilities to mine gold and deliver customer and business value from your customer feedback and insights.

CRM revenue data

Directly link feature prioritization to roadmaps and revenue impact to immediately understand the value of feature requests from key accounts and strategic customers.

Chrome extension

No need to access or open LaunchNotes, gather and submit feedback from anywhere on the Web.

Account snapshot

Get a complete view of an account at the domain level across announcements, feedback, sentiment, and overall engagement.

AI-powered sentiment analysis

Analyze all feedback left through LaunchNotes and automatically append a sentiment score to each piece of feedback.

Ideas

Group related feedback items into the container of an “idea” to better prioritize customers’ needs and requests.

Voting

Analyze feedback and cross-reference rich, qualitative inputs with quantitative scoring to better gauge the value and interest of various ideas across your subscriber bases.

Integrations with the tools you already use

SMTP logo
SMTP
Email
Slack logo
Slack
Communication
Microsoft Teams logo
Teams
Communication
Hubspot logo
Hubspot
CRM
salesforce logo
Salesforce
CRM
Segment logo
Segment
Analytics
SMTP logo
SMTP
Email
Slack logo
Slack
Communication
Microsoft Teams logo
Teams
Communication
Hubspot logo
Hubspot
CRM
salesforce logo
Salesforce
CRM
Segment logo
Segment
Analytics
GraphQL logo
GraphQL API
LaunchNotes API
Jira logo
Jira
Development
Postmark logo
Postmark
Email
sendgrid logo
Sendgrid
Email
Mailgun logo
Mailgun
Email
RSS logo
RSS
Communications
GraphQL logo
GraphQL API
LaunchNotes API
Jira logo
Jira
Development
Postmark logo
Postmark
Email
sendgrid logo
Sendgrid
Email
Mailgun logo
Mailgun
Email
RSS logo
RSS
Communications

More capabilities that help you cut through the noise and identify the features that can drive the greatest impact

Feedback import

AI-powered topic modeling

Subscriber panels

Enterprise-grade security

SSO

SAML

JWT

Audit logs

RBAC

SOC 2, Type II certified

LaunchNotes SOC2 Type II certifications demonstrate our ongoing commitment to having the necessary controls in place to mitigate risks related to enterprise-grade security, availability, compliance, and confidentially.
AICPA and SOC badge

Don't just take our word for it

Matt Hodges
VP of Marketing @ Loom

LaunchNotes has created the perfect tool for leveraging product momentum to grow your business.”

Quantive Logo next to a headshot of Jenny Herald
Jenny Herald
cpo @ Quantive

LaunchNotes is the new gold standard in customer communication.”

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Mike Everts
Product Marketing @ OfficeRnD

Since we started using LaunchNotes, OfficeRnD has seen a 300% increase in engagement.

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Brian Elmi
VP of Product @ Drata

LaunchNotes has allowed us to 4X our cadence of updates and regularly delight customers with targeted, meaningful communication."

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Spyri Karasavva
Growth @ STYTCH

Using LaunchNotes, Stytch saw a 91% open rate on its first product launch. And the platform keeps delivering, week after week."

Amplitude Logo next to a headshot of Patrick Thompson
Patrick Thompson
Director of Product @ Amplitude

LaunchNotes is way more than a branded changelog. It's a new channel to grow your business."

Correlated Logo next to a headshot of Diana Hsieh
Diana Hsieh
CO-FOUNDER & HEAD OF PRODUCT @ Correlated

LaunchNotes is a personalized way to keep our users engaged throughout the entire product development lifecycle."

Max Andaker
Co-founder & CPO @ Coscreen

LaunchNotes has streamlined our release comms process by more than 30%. The value of this time savings is incalculable.”

Mike Collins
SVP STRATEGIC PARTNERSHIPS @ spoton

LaunchNotes not only helps accelerate new revenue growth, it’s key to stronger retention and expansion as well.”

The reviews speak for themselves
4.9
5.0
4.9