PRODUCT SUCCESS FOR CUSTOMER EXPERIENCE TEAMS

Be a customer champion and the business champion.

LaunchNotes is a dedicated channel for customer experience to close the feedback loop with customers and turbo-charge their product teams with actionable feedback and ideas
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LaunchNotes release pages

PRIvate LAUNCHNOTES PAGE

Securely share roadmaps and product updates
Reward VIP customers and internal stakeholders with the product visibility they expect and a personalized experience they’ll love. Announcements, roadmaps, and feedback can all be locked down to specific groups of your choosing.

360 FEEDBACK COLLECTION

Customer feedback throughout the entire lifecycle
Give your customers a direct and dedicated channel to have a dialogue with the product team to leave questions and suggestions on your public page, comment on your roadmap, request new features, and even leave comments on recent announcements you’ve made.
LaunchNotes custom views
LaunchNotes is one of the most valuable communication channels I have with our customers.
Nate Munger, Head of Customer Success

1:1 CUSTOMER FEEDBACK COLLECTION

Make product development a two-way dialogue
You're talking with customers all day, every day. With LaunchNotes Control, front-line teams quickly and easily submit feedback to their product and engineering counterparts without ever leaving Slack.

PUBLIC ROADMAPS 

Ensure no customer is ever surprised by product change
Share your roadmap with customers to build trust, loyalty, and excite customers about new features they’ve been waiting for, and drive 2-3x higher rates of engagement and adoption.
LaunchNotes release pages
LaunchNotes slack notifications

private roadmap

Keep everyone ahead of upcoming changes
Secure roadmaps are the perfect way to give your most important customers a personalized window into what the product team is working on now and in the future.

ROADMAP FEEDBACK COLLECTOR

Transform your roadmap from static to dynamic
Maintain a healthy feedback loop by providing a direct channel for users to leave feedback on committed roadmap work items. And we keep the feedback private, so only you can see it.
LaunchNotes custom views