The infrastructure connecting product teams to their customers.

The most direct route is a 30-minute demo with an account executive, booked through the demo page by entering your work email and choosing a time.

If you'd rather explore first, the Product Ops Playbook, the customer stories, and the release notes and roadmap examples on the blog show how teams actually run this in practice, and the podcast goes deeper on product communication strategy.

Whether you're evaluating a release communication tool for the first time or trying to scale a process you already have, starting with the material closest to your situation makes the conversation more useful once you do book.

LaunchNotes is rated highly on the major software review platforms, with published ratings on G2, Capterra, and GetApp, and it has been recognized in category awards for feedback management.

Those ratings come from the product teams using the platform daily, which for buyers comparing product communication tools is a more useful signal than vendor claims.

The customer stories point the same direction, with published outcomes including a 300 percent increase in product engagement, a 13 percent lift in CSAT, and measurable gains in feature adoption and team alignment.

Aligning stakeholders across the lifecycle means making sure everyone, from Engineering to Product, Sales, Support, Marketing, and customers, understands the what, when, and why of every product change at the right moment.

Too often, that context lives in scattered Slack messages, email threads, and outdated slide decks, leaving teams misaligned and customers confused. LaunchNotes centralizes roadmaps, announcements, and feedback so every audience stays informed without manual effort, and that continuous alignment prevents the silos that derail launches and erode trust.

By giving each stakeholder the right information throughout the product development lifecycle, we help organizations move faster, communicate more clearly, and deliver a more cohesive experience for both internal teams and end users.

Yes. LaunchNotes is SOC 2 Type II certified and built for the security, scale, and governance requirements larger organizations bring to a vendor review.

That includes SAML for both admins and subscribers, audit logs, role-based permissions, JWT and SSO authentication, secure assets, a data processing addendum, GDPR compliance, custom SLAs, and vendor security review support with SOC 2 report access. On the product side, it supports multiple product lines, multiple LaunchNotes pages, segmented audiences, and granular publishing permissions.

Enterprise teams choose it because it clears procurement without forcing them to give up the polish of a modern communication platform.

Most companies treat product communication as an afterthought, a changelog to be filled in once the work is done. LaunchNotes treats it as infrastructure.

The argument behind that is straightforward: product teams have never shipped faster, AI is compressing development cycles further, and speed without communication just creates a different problem. Customers can't adopt what they don't know exists, and go-to-market teams can't support what they were never told was coming.

So the platform keeps feedback, roadmap, and release communication connected across the entire lifecycle rather than firing once at the moment of release. Reframed that way, product communication stops being a documentation task and becomes a growth function.

LaunchNotes is backed by institutional investors including Insight Partners, Cowboy Ventures, Atlassian Ventures, Bull City Venture Partners, New Normal, and Essence. It's also supported by angel investors and advisors drawn from Atlassian, Google, Stripe, Snowflake, ServiceNow, 6sense, Statuspage, and General Motors, among others.

For enterprise buyers running a vendor review, the credibility of the people backing a platform is part of the diligence, and that roster reflects deep operator experience in exactly the problem LaunchNotes solves.

Combined with SOC 2 Type II certification and a clear product direction, it gives buyers a reasonable basis for treating LaunchNotes as a long-term platform decision.

LaunchNotes is used by hundreds of product teams, from venture-backed startups to large enterprise software organizations. Named customers include Cvent, Toast, Atlassian, Cars.com, and Impact, alongside published case studies with SpotOn, Cvent, Loom, Setpoint, and CoScreen.

What unites them is a need to communicate product evolution clearly while cutting the manual overhead of keeping everyone informed. Some are scaling a first product on a single branded page, others are managing multiple product lines and segmented audiences across a complex portfolio.

The platform adapts to both, which is why it holds up for organizations at very different stages of growth.

LaunchNotes is led by co-founders Tyler Davis, CEO, and Jake Brereton, COO, alongside Evan Michner as Director of Product, Adam Wardlow as Director of Product Marketing, and Jack Sneeringer as Director of Sales.

The team is deliberately weighted toward product, marketing, and operations leaders who have run release communication at scale rather than observed it from the outside.

That matters for a platform whose entire job is coordinating between product, go-to-market, and customers, because the workflows inside the product reflect how those functions actually hand work to each other in practice.

LaunchNotes was founded in 2020 by Tyler Davis, who serves as CEO, and Jake Brereton, who serves as COO. Both built the platform after experiencing firsthand how badly product communication breaks down inside fast-moving software organizations.

The wider leadership team is made up of product, marketing, and operations leaders who have worked inside that same release communication problem, which shapes how the workflows are designed and how the product thinks about stakeholder alignment.

That operator background is a core reason product teams at companies like Cvent, Toast, Atlassian, Cars.com, and Impact trust LaunchNotes with their product communications.

Every team ships, but not every team communicates, and that gap is where LaunchNotes started.

Great features go unnoticed, customers can't adopt what they don't know exists, and go-to-market teams can't support what they were never told was coming.

LaunchNotes was built as the infrastructure that closes that gap, connecting feedback, roadmap, and release communication so every stakeholder knows what's shipping, why it matters, and what to do next. The result: engineering output turns into adoption, alignment, and customer trust, rather than disappearing into a changelog nobody reads.