Product Operations glossary

Kanban is a visual workflow management method used to optimize work processes. It focuses on limiting work in progress and improving efficiency.

A Kanban Board visually organizes tasks into columns, such as "To Do," "In Progress," and "Done," to track workflow stages.

A Kanban Card represents a single task or work item on a Kanban board, providing details like status, assignee, and priority.

Kanban Cards represent individual tasks or work items on a Kanban board, providing details like status, assignee, and priority.

Kanban Metrics measure performance in a Kanban system, including lead time, cycle time, and throughput.

Kanban Principles emphasize visualizing workflows, limiting work in progress, and continuous improvement.

Kanban Product Management applies Kanban principles to manage product development workflows.

A Kanban Roadmap organizes product features and goals into a timeline using Kanban workflows. It provides visibility into priorities and progress.

Kanban Roles define responsibilities within a Kanban system, such as workflow management and team collaboration.

Kanban vs Scrum compares two agile methodologies: Kanban favors continuous flow, while Scrum uses fixed sprints and set ceremonies.

The Kano Model categorizes product features based on their impact on customer satisfaction: basic needs, performance needs, and delight features.

Kanplan combines Kanban with backlog management to provide a hybrid approach to task prioritization and tracking.

A Key Performance Indicator (KPI) is a measurable value that indicates progress toward specific business objectives.

Key SaaS Metrics track the health of a SaaS business, including Monthly Recurring Revenue, Customer Acquisition Cost, and Churn Rate.

Knowledge Base Analytics measure the usage, performance, and effectiveness of a knowledge base, such as search success rates or article views.

Knowledge Base Management involves creating, organizing, and maintaining a repository of information for users or employees.

A Knowledge Base Workflow outlines the process for creating, reviewing, and publishing knowledge base content.

A Knowledge Management System centralizes the storage and sharing of information within an organization.

Knowledge Sharing involves distributing information and expertise within a team or organization. It enhances collaboration, learning, and innovation.

KPIs (Key Performance Indicators) are quantifiable metrics used to track progress toward business objectives.

A Large Language Model (LLM) Strategy outlines how to apply models like GPT to tasks such as content generation or customer support.

Last-Touch Attribution credits the final interaction a customer has before converting as the primary driver of the conversion.

Lateral Thinking involves solving problems through creative and unconventional approaches. It emphasizes thinking outside the box and generating new ideas.

Launches mark the release of a new product, feature, or update to the market or users. They involve planning, communication, and execution.

Lead Generation identifies and attracts potential customers interested in a product or service.